RETURNS

We hope you love what you ordered, but in case you did not, we are committed to providing excellent customer satisfaction.

We want you to be happy with your purchase! We hope you love what you ordered, but if not and you wish to return a product, please contact Customer Care via email returns@mycurlid.com to obtain a return authorization and receive further instructions.

We gladly accept returns of unused items in their original condition within 30 days of delivery. To complete your return, your item must be returned within 30 days of delivery, unused and in the same condition as it was received. It must also be in the original packaging and include a copy of the packing slip.

Once a refund is approved, it will be credited back to your original method of payment. Refunds may take up to 10 business days to process.

Please contact your bank or credit card company regarding the status of your refund, as it may take some time before your refund is officially posted. If after 10 business days you still have not received your refund, please contact us. (we are not responsible of any additional fees that our card company may issue to process your refund).

Also, we don’t refund original shipping and handling charges.

NOTE: all correspondence with customers are conducted via email for records purposes. Anyone that looks to contact us for return items via Instagram or Facebook may not be able to reach us.